Return Policy

Return for full credit

• RMA is required from Fahrenheit

• Product must be returned within 20 days of original purchase date

• Product must be unused and in the same condition it was received

• Product must be in original unopened packaging

• Must have invoice or proof of purchase that included the original purchase order number

Shipping

• Customer is responsible for all return shipping costs

• Customer must use LTL carrier for all equipment, UPS/FedEx may be used for accessories

• Must provide tracking information once product is returned

Cancellations

• Fahrenheit must be notified before BOL is assigned

Damaged Product

• Pictures must be provided including serial numbers

• After review of pictures, Fahrenheit will determine if product should be returned or scrapped on site

• If product is scrapped, serial numbers will be documented in Fahrenheit’s database

** Returns will not be accepted after 30 days of original purchase date **